Cristal Hotel Abu Dhabi Guest Reviews

A new hotel opened 5 months ago, centrally located & easy to pickup the local inexpensive taxis to visit other parts of the city. From checking in on arrival through to the end of the stay, the hotel staff are very friendly, helpful & efficient.

Bedrooms are roomy, very well equipped & comfortable, although if you want to vary the temperature of the very efficient air conditioning, it takes a considerable time to come into effect.

The main restaurant is light & pleasant & the food is generally good. Don't look for a glass of wine with your meal though, as the hotel outlets are not serving any alcohol at this time.

The lobby area & separate coffee bar are a little on the small side & would seem crowded with more than a few people around.

It seems more of a business hotel, than a hotel you would choose if you were going with the family for a holiday to Abu Dhabi & unless the hotel has underground parking, don't think about arriving by/renting a car - you will find parking in the surrounding streets extremely difficult & frustrating.

Having said that, I would stay there again because of the comfortable bedroom & the hotel staff.

 by: Falen/Trip Advisor/September 27, 2009

Everything was of excellent standards.Staff members were very helpful, everything was very well organized and my children had a wonderful time at the pool. We had a great time overall. Thank you so much, to Ann at reception for accomadating us and being so helpful with everything. I will defenetly be returning.

by: favy68/Trip Advisor/September 24, 2009

I currently work in Abu Dhabi and drive from Dubai each day for work. When we organised an Iftar dinner for my staff at the restaurant I also decided to stay at the hotel for the evening.

The service from Ann on checkin was very welcoming and there was no delay what-so-ever. My room was ready and I was at the door within 5 minutes. The hotel rooms are very spacious with the lounge room seperated from the bedroom. I wish the hotel was here when I first came to Abu Dhabi as I lived in another hotel for almost two months - and it felt like I was in a studio. At Cristal you have enough space to relax on the lounge, work and sleep in seperate areas. The finishing is very nice and because the hotel is new, everything is A+.

The bed and pillows are very comfortable and sound is almost non-existent even though you are in a very central area of the city. Two LCD TV's of a decent size are a welcomed addition to what most hotels usually provide.

Nina and Wendy in the spa were very good and I would recommend even those living in Abu Dhabi to check out the spa facilities.

The restaurant was great for Iftar and very accomodating to all our needs as a business. Alfred and Justin went above and beyond to ensure our evening went well, even allowing us to use a microphone to make some announcements.

I would thoroughly recommend anyone in AD on business to use Cristal as a base for their travel and look forward to staying there again!

by: rmdarnell/Trip Advisor/September 17, 2009

at this hotel on trips from one to 5 nights, and each time has been superb. Being a new hotel in a city short on hotel rooms (compared to Dubai), they are making a real effort to attract custom from the big chains. Their dining is first class and the rooms are well appointed. Free internet is a bonus (most hotels charge a ludicrous rate). The initial trouble with noise on one side of the hotel (a new hospital is being built next door) is now pretty much over.
I would say this is one of the best hotels I've stayed in in abu Dhabi - certainly from a business trip point of view. The only draw-back (not that I'm an alcoholic!) is that it has no licence to sell alcohol - so no wine with dinner.
Staff are very friendly and service is great.

by: Jim1959/Trip Advisor/September 1, 2009

Very nice hotel, efficient check in proceedure with very polite and professional staff. I was travelling with my wife and she enjoyed the Ladies Salon, while I was out for several meetings.
Real value for money and will be my favorite place whenever I visit AbuDhabi

 by:f2pete/Trip Advisor/August 22, 2009

We stayed at the Cristal Hotel for one night. We had an overnight stop in Abu Dhabi while in transit following a flight from Thailand. Upon arriving at the hotel we were glad to be met at the hotel by friendly and welcoming reception staff. We were quickly checked in and showed to our room by the porter who was also very friendly and gave us a map of the city to help us find our way round.
The room exceeded our expectations and was first class. Very clean and modern. The bed was extremely comfortable and we had the best night sleep of our holiday. The air con is quite and you cannot hear any noise from outside. Tea and coffee is available in the room and is complementary as is bottled water. There is a flat screen TV and modern furniture. The bathroom is very well equipped. Beds are turned down by staff and night time with the curtains drawn and bottled water place at the bedside. In the morning there is a newspaper waiting at the door.
This hotel set us up for our onward flight to Manchester

Would we stay here again? Definitely!

by: Clive0151/Trip Advisor/July 25, 2009

I had a very enjoyable stay the Cristal Hotel in February 2009. I was initially worried when I arrived to notice that the hotel was still in construction and had opened to offer some extra accommodations since all the hotels were fully booked due to the IDEX exhibition. Yet, as the manager had been so helpful in assisting me before leaving Canada, I booked at the hotel and did not regret it. Do not look for a nice beach resort at the door step and I do not know about the gym and pool as these facilities were stil under construction but if you want a restful, very nicely furnished room with a bedroom side and a living room, both with a large LCD television and especially a quiet room in the middle of downtown Abu Dhabi, I recommend the Cristal Hotel.
Although I always appreciated the nice attentions provided by the hotels I visited in the Emirates, the treatment I received at the Cristal had a little extra here and there and made my three day stay very enjoyable starting by the polite staff, the size and nice decoration of the room to the elaborate fine tasting buffet offered both for breakfast and diner.
The staff was extra attentive to my particular needs particularly those related to my business activities like finding where my documents to be delivered by a courier were delayed and making sure they arrived at the hotel, assisting me in obtaining parts to repair my computer to organizing a comfortable and cheaper return trip to Dubai.
I hope I’ll have the pleasure of returning to Abu Dhabi and returning to the Cristal. Thanks a lot Michael.

by: GiantDisplay/Trip Advisor/April 14, 2009